Cropjoy Food & Beverages (“Cropjoy”, “we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your data when you visit our website or make purchases.
By using our website, you consent to the data practices described in this policy.
1. Information We Collect
Personal Information
We collect personal information only when necessary to fulfill your orders or communicate with you, including:
Full Name
Mobile Number
Email Address
Shipping Address
Billing Address
Order Details
Payment Confirmation (card, UPI or wallet details are NOT stored by us)
Non-Personal Information
Automatically captured data may include:
IP address
Browser type and version
Device information
Website usage activity
Pages visited and duration
This information is used strictly for analytics and improvement of website performance.
2. How We Use Your Information
We use your information solely for legitimate business purposes, including:
Processing orders and arranging delivery
Customer communication related to transactions
Providing customer support
Website customization and performance insights
Legal and regulatory compliance
We never sell, rent, or misuse your personal information.
3. Data Security
Cropjoy implements strong data protection standards to secure your information using:
Encrypted communication channels
Secure data storage protocols
Limited employee access controls
All payments are processed using trusted third-party payment gateways. We do not store payment card or UPI details on our systems.
4. Information Sharing
We only share limited necessary information with verified partners such as:
Courier and logistics service providers
Payment gateway processors
Website and customer-service platforms
All third parties are required to maintain confidentiality and use information solely for service fulfillment.
5. Cookies
Our website may use cookies to:
Enhance your browsing experience
Save preferences
Understand visitor behavior anonymously
Cookies do not capture personally identifiable data.
Users are free to manage cookie permissions through browser settings.
6. Your Rights
Customers have the right to:
Request access to stored data
Correct inaccurate personal details
Request deletion of their information (where legally permitted)
Opt out of promotional communication
Requests can be submitted to our support contact below.
7. Children’s Privacy
Cropjoy does not knowingly collect data from individuals under 18 years of age. If you believe your child has submitted personal details without principal consent, contact us immediately for deletion.
8. External Websites
Our website may contain external links. We are not responsible for privacy practices or content on external sites. Users should review their policies separately.
9. Legal Compliance
This Privacy Policy complies with relevant Indian regulations including:
The Information Technology Act, 2000
Indian consumer data protection standards
10. Data Retention
We store personal information only as long as necessary to:
Complete transactions
Meet legal or tax accounting obligations
Resolve disputes
Upon fulfillment or expiry of statutory retention requirements, data is removed securely.
11. Policy Revisions
Cropjoy reserves the right to modify this Privacy Policy at any time. Updated revisions will be posted on this page with the new effective date.
Continued use of our services signifies acceptance of the updated policy.
12. Contact Details
For queries, requests, or privacy concerns, reach us at:
